Contact
Write to us about one item and the person who checked it by hand answers back.
Vexnaros runs a short home and garden goods catalogue for people in and around Austin who'd rather ask a person than walk an aisle a quarter-mile long. People searching to buy garden tools online Austin tend to land here first, and the hand tools for small projects range gets asked about daily. Every inquiry — a raised bed, a pair of gloves, a lopper blade — goes to the same small office on River Road, not a ticketing system. If you already know what you need from the full catalogue, use the form below. If you only know the symptom or a model code, try the lookup tool first.
Send an item inquiry
Tell us the item name or model code, what it's for, and where it needs to go. We reply by phone or email — there is no cart and nothing here is a binding quote, only a starting price basis.
Before you send it
Short answers to what usually comes up before someone fills in the form above.
Is this a checkout — can I pay through the site?
No. Vexnaros is inquiry-only. Every price shown in the catalogue is a starting basis, not a bill. You send the details through this form, we confirm size, quantity and total by phone or email, and payment happens off this site — usually on pickup or on delivery.
How fast does someone answer an item inquiry?
There are four people running this shop, and the same ones read the inquiries that answer the phone. We don't publish a guaranteed turnaround because a Tuesday morning and a Saturday afternoon aren't the same. Call if it's urgent — the number is answered most afternoons.
Can I ask about more than one item in the same message?
Yes. List each item with its name or model code in the notes field. It's easier for us to check stock and give you an accurate combined basis than to guess from a vague description.
Do you deliver outside Austin?
We ship what can reasonably travel — hand tools, gloves, small hardware. Bulkier pieces like the raised bed kit or the wheelbarrow are better collected from the yard, or we'll tell you plainly if shipping one isn't practical when you write in.
What happens with the phone number and email I give you?
They're used to answer this inquiry — nothing more is done with them beyond what's described in the privacy policy. Checking the consent box above is separate from any advertising consent you may have given elsewhere on the site.
Ready to ask about an item?
Every inquiry, big or small, lands with the same small office — nothing here goes through a call centre. Nothing is confirmed until we've talked it through with you.
